Questions, answered.

Just message us on WhatsApp or send the enquiry form with your dates and group size. We'll confirm availability, agree the plan, and hold your spot — usually within 20 minutes.

For day tours, no — you pay your guide in cash or by transfer at the end of the day, once you're happy. Multi-day packages with hotels are settled closer to arrival; we'll always confirm the terms up front.

Cash (IDR, USD or AUD), local bank transfer, and card or PayPal for packages. We'll send clear instructions when you book — no hidden fees.

Day tours can be cancelled free up to 24 hours before. For packages, terms depend on the hotels booked — most are flexible, and we'll spell it out before you commit to anything.

Yes — every tour is private to your group only. No strangers, no big buses. It's just you, your guide and your driver, on a plan built around you.

Always. Our tours are starting points — add a stop, skip one, start later, linger longer. Tell us what you're into and we'll shape the day around it, even mid-tour.

Bali showers usually pass quickly. Your guide will reorder the day to keep you dry — swapping outdoor stops for temples, markets or a long lunch until it clears.

Light clothes, comfy shoes, sunscreen and a hat. For temples, bring something covering shoulders and knees (sarongs are usually provided). We carry cold water for you.

Yes — free hotel pickup and drop-off is included on every tour, anywhere in south and central Bali. For far-flung stays we'll confirm a small transfer fee up front.

A clean, air-conditioned car or van sized to your group — usually a comfortable SUV or a Toyota Hiace for larger parties. Bottled water and phone chargers on board.

Absolutely, at any hour. Send your flight details and we'll be waiting in arrivals with a name sign, tracking your flight in case of delays. See our private driver page.

Yes — baby and booster seats at no extra cost. Tell us your children's ages when you book and we'll have the right ones fitted. See our family tours page.

Many are. Because everything is private, we adjust the pace, skip long stair climbs and pick easier-access sites. Tell us about any needs and we'll plan a comfortable day.

Yes — vegetarian, vegan, halal, gluten-free and allergies are all easy in Bali. Let your guide know and they'll steer you to the right warungs and restaurants.